One point of contact, for two years
AutoKontor sells in its own name. So it is AutoKontor that owes you the warranty — not the dealership where the vehicle was sourced, not an intermediary. You have a single address to remember.
One point of contact, for two years
Statutory warranty of conformity
TWO YEARS from handover, owed by AutoKontor as a professional seller, under German law. It covers defects that already existed when the vehicle was handed to you.
Manufacturer’s warranty
Many of our vehicles are still covered by the original warranty, valid across the brand’s European network. It comes in addition to the statutory warranty, it does not replace it. Each vehicle page states what remains of it.
What is not a defect
Normal wear on a used vehicle, and the defects DECLARED to you before the order — they appear on the vehicle page and on the order form, precisely so that you know them before committing.
If something is wrong
Write to contact@autokontor.de quoting your order number and the vehicle identification number: they let us find the file immediately.